

Once we went live with Office 365, we made a few changes, including Greg Francis' suggestion above: In the printer address book, I changed their email address entries to those "" entries and bam - our mail server forwarded them onto the Office 365 accounts. I noticed that in addition to our "" email addresses, they also had a "" email address associated with their account.

In Office 365, I looked at the email addresses each user was assigned. Does anyone have a successful way to configure a Ricoh printer for Office 365? įor the first part of my migration I left the SMTP server settings the same in the printers, as we still had our old email system in place. The printer does support SSL/TLS, so I should be able to authenticate to Office 365 without any issues. I've tried it with\without SMTP authentication on the sender, and SMTP Auth Encryption set to Active/Inactive/Autoselect. It seems like no matter what combination of settings I choose, I cannot get this working.

SMTP User Name: Password: ******* (It's the correct password) In the sender information, I have the following: Password: ******* (It's the correct password)Īdditionally, the Ricoh printers require you to specify a sender when you scan-to-email. In the Ricoh printer configuration, I have specified the following:
Dell color mfp h625cdw office 365 email settings password#
I have created an account in Office 365 called I've assigned it a license and I can log into that account's OWA, so I know the password is good. Here's an example of what I've done on a Ricoh Aficio MP C2051 I can't seem to get it configure correctly though. We have several Ricoh printers that we use scan-to-email functionality on. I've seen some older topics on this, but since Office 365 underwent a major update, and most Ricoh printers now support SSL/TLS, all the solutions seem to be outdated.
